Description

The ITIL ®4 Managing Professional Transition qualification is intended to allow candidates of the previous iteration of ITIL® the opportunity for a straightforward transition to ITIL® 4 in order to achieve the designation of ITIL ®4 Managing Professional. It shall also provide candidates with an understanding of the new ITIL® 4 Foundation concepts and definitions, including the key differences between the previous iteration of ITIL® and ITIL® 4 and how they can be practically applied. Finally, it is intended to provide candidates with an understanding of the key elements from each of the four ITIL® Managing Professional (MP) modules: Create, Deliver & Support, Drive Stakeholder Value, High Velocity IT, and Direct, Plan & Improve, as well as ITIL® 4 Foundation.

The purpose of the ITIL® 4 Managing Professional Transition Examination is to assess whether the candidate can demonstrate sufficient understanding and practical application of the concepts covered in the following ITIL® 4 Core publications to be awarded the designation ITIL ®4 Managing Professional:

1. ITIL ®4 Foundation: to introduce readers to the management of modern IT-enabled services, to provide them with an understanding of the common language and key concepts
2. Create, Deliver and Support (CDS): to provide the candidate with an understanding on how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools
3. Drive Stakeholder Value (DSV): to provide the candidate with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts
4. High Velocity IT (HVIT): to provide the candidate with an understanding of the ways in which digital organizations and digital operating models function in high velocity environments
5. Direct, Plan and Improve (DPI): to provide the candidate with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction.

ITIL® is a registered trademark of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under the permission of AXELOS Limited. All rights reserved.